Aurora Creative Studios Limited:We automate your business,
so you can focus on growth
(or sip cocktails at the beach 🌴)
Terms of ServiceEffective Date: September 1st, 2024Welcome to Aurora Creative Studios Limited (referred to as “Company”), based in Hong Kong. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our services.1. Scope of ServicesThe Company provides automation services, consulting, and AI-powered solutions (“Services”). The scope of the Services is defined in the contract signed by the Client and the Company.2. No Guarantees of ResultsWhile we strive to deliver high-quality Services, the Company makes no representations or guarantees regarding the results of its Services. Any performance data, success rates, or anticipated results shared are illustrative and should not be considered as guarantees of specific outcomes.3. Client ResponsibilitiesClients are responsible for providing accurate, up-to-date, and complete information necessary for the execution of the Services. Failure to do so may result in delays or incomplete services for which the Company holds no liability.4. Intellectual PropertyAll intellectual property created by the Company, including but not limited to processes, documentation, code, and software, remains the sole property of the Company unless explicitly transferred through written agreement. Clients are granted a non-exclusive, non-transferable license to use the deliverables for the purposes defined in the contract.5. Fees and PaymentsAll fees for the Services are outlined in the applicable contract. Payments are due as per the agreed terms, and failure to pay may result in suspension or termination of Services. All fees are non-refundable unless otherwise specified in the contract.6. Limitation of LiabilityTo the maximum extent permitted by law, the Company’s total liability to the Client, whether in contract, tort (including negligence), or otherwise, arising from or in connection with the Services, shall be limited as follows:1. For monthly-based services: The liability shall not exceed the value of one month’s invoice for the Services in question.
2. For project-based services: The liability shall not exceed the total fees paid for the specific part of the project under which the claim arises or 15% of the total project value, whichever is lower.
3. For hourly-based services: The liability shall not exceed the total amount paid for the last month of services rendered.In no event shall the Company be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, business interruptions, or loss of data.
7. IndemnificationThe Client agrees to indemnify, defend, and hold harmless the Company and its affiliates, employees, and contractors from any claims, damages, liabilities, or expenses arising from the Client’s use of the Services or any breach of these terms.8. ConfidentialityBoth parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of the engagement. The Client acknowledges that the Company may use third-party services or contractors as part of its operations and agrees that this does not constitute a breach of confidentiality.9. Non-SolicitationThe Client agrees not to solicit, hire, or attempt to hire any of the Company’s employees or contractors during the term of the agreement and for a period of one year following the termination of the agreement. Any violation of this clause may result in legal action and the Company reserves the right to claim damages.10. Data Protection & PrivacyThe Company agrees to handle all personal data provided by the Client in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) for clients based in the European Union. The Company will only process personal data for the purpose of providing the Services and will implement appropriate security measures to protect the Client’s data.11. Warranties and DisclaimersThe Company provides the Services on an “as-is” and “as-available” basis. The Company makes no warranties, expressed or implied, regarding the performance or functionality of the Services. This includes, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The Client uses the Services at their own risk.12. SubcontractingThe Company reserves the right to subcontract any part of the Services or utilize third-party providers to fulfill its obligations. The Company remains responsible for ensuring that all subcontractors and third-party providers comply with these Terms of Service and maintain the quality of deliverables agreed upon with the Client.13. TerminationEither party may terminate the agreement with 30 days’ written notice. In the event of termination by the Client, no refunds will be provided for services already rendered. The Company reserves the right to terminate the agreement immediately for non-payment, breach of terms, or any other justifiable cause.14. Force MajeureThe Company shall not be liable for any failure to perform its obligations where such failure is due to causes beyond the Company’s reasonable control, including but not limited to natural disasters, war, labor strikes, or governmental regulations.15. Governing LawThese Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these terms or the use of the Services shall be resolved in the courts of Hong Kong.16. AmendmentsThe Company reserves the right to amend or modify these Terms of Service at any time. Clients will be notified of any material changes, and continued use of the Services after such modifications constitutes acceptance of the updated terms.CONTACT USIn order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: [email protected]
Privacy Policy
Aurora Creative Studios Limited is registered in the Hong Kong Special Administrative Region of the People’s Republic of China.Aurora Creative Studios Limited is committed to protecting your privacy when you visit our website or use our services. This Privacy Policy explains how we collect, use, and disclose your personal information, as well as the choices you have regarding your information.By using our website (the “Site”) or our services, you agree to the terms of this Privacy Policy. If you wish to contact us regarding this Privacy Policy or any privacy-related matters, please contact our Privacy Officer via email at [email protected].Information We Collect
We may collect personal information from you in the following ways:1. Information you provide to us: When you fill out forms, sign up for our newsletter, or contact us via email, you may provide us with personal information, such as your name, email address, phone number, and any other information you choose to share.2. Information from your use of our Site: We may automatically collect information about your visit to our Site, such as your IP address, browser type, operating system, referral URLs, and the pages you view. This information helps us understand how our visitors use the Site and improve its functionality.3. Information from third parties: We may receive information about you from third parties, such as social media platforms, marketing partners, or public sources.How We Use Your Information
We may use your personal information for the following purposes:1. To provide and improve our services
2. To communicate with you about our services or your inquiries
3. To send you newsletters, marketing materials, or other information about our services and offerings
4. To analyze and understand how our Site is used and improve its functionality
5. To detect, prevent, or investigate security breaches or fraud
6. To comply with our legal obligations, enforce our terms of service, or protect the rights, property, or safety of Grow With the Flow, our users, or othersSharing Your Information
We may share your personal information with third parties under the following circumstances:1. With our service providers, who help us provide our services or perform functions on our behalf
2. With our affiliates or subsidiaries
3. In response to a legal request, such as a subpoena, court order, or government demand
4. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner
5. With your consent, or as otherwise disclosed to you at the time of collectionCookies and Tracking Technologies
We use cookies and other tracking technologies, such as web beacons and pixel tags, to collect information about your use of our Site, and to provide you with a more personalized browsing experience. You can change your browser settings to refuse cookies or notify you when a cookie is being sent. However, some features of the Site may not function properly without cookies.Your Choices and Rights
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, or to object to or restrict our processing of your data. To exercise these rights, please contact us at [email protected].If you no longer wish to receive our marketing communications, you can opt out by following the instructions in the communication, or by contacting us at [email protected].Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our Site and change the date at the top of the policy. Your continued use of our Site or services after any changes constitutes your acceptance of the updated Privacy Policy.Text